Shipping policy

SHIPPING & PROCESSING

At Beeuti Luxe, every custom wig is prepared with care and attention to detail. Please review the information below before placing your order.

✨ CUSTOM WIG PROCESSING

All custom wigs are made to order and customized specifically for you.

Please allow 2–4 business days for customization and processing. Most orders are completed within 2 business days, but the additional processing time allows for quality control and higher order volumes.

Please note: Processing time and shipping time are separate. Your shipping timeframe begins after your order has been completed and shipped.

Your order process:

Order Placed → Wig Customized → Quality Check → Order Shipped → Delivered

📦 SHIPPING OPTIONS

Standard Shipping — $10

Estimated delivery: 5–8 business days after your order ships.

Express Shipping — $50

Estimated delivery: 3–5 business days after your order ships.

Please note: Express shipping only applies to the shipping portion of your order. Selecting express shipping does not automatically shorten the wig customization/processing time.

 📧 ORDER TRACKING

Once your order has shipped, you will receive a shipping confirmation and tracking number via email.

Please allow the carrier time to scan and update your tracking information.

💗 ORDERING HAIR FOR YOUR BEEUTI LUXE APPOINTMENT

Clients with a confirmed Beeuti Luxe appointment may have their hair shipped directly to us for their upcoming service.

Once your hair arrives, Beeuti Luxe will securely hold it until your scheduled appointment.

When sending hair directly to Beeuti Luxe:

* Make sure your full name is included with the package.
* Make sure you have a confirmed appointment.
* Contact us once your tracking information shows the package has been delivered.
* Do not send hair to Beeuti Luxe unless you have a confirmed appointment.

Hair storage is provided as a convenience for appointment clients and is not available for general package deliveries or customer pickup.

🚨 SHIPPING DELAYS

Beeuti Luxe is not responsible for delays caused by the shipping carrier, weather, holidays, incorrect addresses, or circumstances outside of our control.

If your package is delayed while in transit, please use your tracking information to contact the shipping carrier directly.

📦 LOST, DAMAGED, OR STOLEN PACKAGES

Once your package has been shipped and is in the carrier's possession, Beeuti Luxe is not responsible for packages that are lost, delayed, damaged, or marked as delivered but cannot be located.

Please make sure your shipping address is correct and that your delivery location is secure.

If your tracking shows that your package was delivered but you cannot locate it, please contact the shipping carrier first.

📝 ORDER CHANGES

Please review your order carefully before submitting your purchase.

Because custom wigs are made specifically for each customer, changes to your order may not be possible once customization has started.

If you need to make a change, please contact Beeuti Luxe as soon as possible after placing your order.

 💕 BEFORE YOU ORDER

By placing an order with Beeuti Luxe, you acknowledge and agree to our processing and shipping timeframes.

Please make sure your shipping information, wig specifications, and contact information are correct before completing your purchase.

If you have questions about your order or the customization process, please contact Beeuti Luxe before placing your order.

Thank you for choosing Beeuti Luxe.

Luxury hair, customized just for you.